If you've ever thought to yourself, “I know that my business could benefit from some of the latest available technology but I have no idea where to start,” or “I know what I need but finding a reputable firm to work with is proving to be extremely challenging,” well, first off, you're not alone and second, as a Carlsbad-based business you're in luck.
“FMT Consultants, LLC is headquartered right here in Carlsbad, and has been serving the business applications and technology needs of Southern California companies, large and small, for more than 15 years now,” states company Executive Vice President and Principal, Kevin De Pree. “Already serving such flagship Carlsbad-based clients such as Genoptix Medical Laboratory, ISIS Pharmaceuticals, McGregor Plant Sales, West Development, LLC (the parent company of West Inn & Suites, West Steakhouse and Bistro West) as well as local sunglass and goggle manufacturer SPY Optic, to name a few, FMT is here for the long-haul.”
Most businesses tend to struggle, at one time or another, to keep pace with the technological demands of its customers, partners or employees, not to mention regulatory and other requirements. Maybe it's an adequate accounting system, an integrated website, a centralized customer data repository, better financial and operational reporting, or all of the above and then some. Common reasons for not being able to keep up might be a lack of available resources, such as time, personnel or financial capital, a dearth of knowledge as to what's available or, more commonly, an uncertainty as to the potential return-on-investment (ROI) for making ongoing investments in technology.
Since every business has customers, one of the most common requests we receive is “what sort of technology is available to help my company more profitably and better serve our customers?” While there are myriad potential answers, one of the more common and cost-effective solutions is to implement a Customer Relationship Management (CRM) system. Simply put, a CRM system is a technology platform that allows businesses to better communicate and interact with its customers. Businesses large and small have been adopting CRM technology at an increasing rate. One such application is Microsoft Dynamics CRM 2011. It's available as a “cloud” or internet-based application at a relatively low per user per month cost, or it can be deployed internally and reside on a company's own servers. Dynamics CRM and Dynamics CRM Online work seamlessly with Microsoft Outlook (where your people probably spend most of their time), so it's convenient, easy, and familiar for quick adoption by your people, resulting in a faster ROI. CRM is an example of something most every business can benefit from, especially when implemented with some assistance from a firm like FMT.
The pace of technological change continues to accelerate. The old adage, “the more you know, the more you know you don't know” comes to mind. That's where FMT comes into the picture. As a business solutions and technology consulting firm we are paid to be subject matter experts and our clients rightfully expect this from us. As a Microsoft Gold Certified Partner, FMT's experts leverage proven applications and technologies, such as Microsoft Dynamics CRM, Dynamics GP, Office, Outlook, SharePoint, SQL and custom .NET Development.
To find out more about how we might be able to help your business, please contact Matthew Holden, Manager, Client Relations, for FMT Consultants, LLC at 760-930-6400 or [email protected]. For additional information about FMT, including case studies, whitepapers and testimonials, please visit our website at
www.fmtconsultants.com.

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