Technology is constantly changing and businesses, successful ones anyway, implement and adapt to the change. Some technological advancements are widely known and used. Others are beneficial but may have been overlooked. VoIP is one of these advancements.
What is VoIP?
VoIP is an acronym for Voice over the Internet Protocol when the Internet is connected over broadband (DSL or faster). VoIP converts the voice signal from your telephone into a digital signal that travels over the internet then converts it back at the other end so you can speak to anyone with a regular phone number. When placing a VoIP call using a phone with an adapter (ATA), you’ll hear a dial tone and dial just as you always have. A computer is not needed to place VoIP calls. However VoIP also allows you to make a call directly from a Desktop/Laptop computer using a VoIP Soft phone (software showing a Dial-pad on the screen) with a microphone.

How popular is this product?
Twelve percent of businesses have already deployed VoIP and another 29 percent are likely to do so this year, according to a new Harris Interactive survey. In its just published
“Telecommunications Report,” the market research firm found that 87 percent of business decision-makers are familiar with the technology.

In contrast, VoIP lacks mind share among consumers. The survey found that only 36 percent of consumers as a whole are aware of VoIP and only 9 percent of them currently use the technology. Of those consumers not using VoIP, 36 percent said they are likely to do so within a year.

Forty-three percent businesses that are likely to deploy VoIP this year expect to see telecom savings reaching or exceeding 21 percent to 40 percent. Satisfaction is high, with 95 percent of businesses using VoIP expressing some level of satisfaction with their service. Among consumers using the technology, 84 percent expressed satisfaction.

What are the benefits?
The primary benefit for both individual users and companies is a significant reduction in cost, generally between 20% and 40% over standard telephone lines. Some additional facts and benefits include:
? 92% of companies in the United States have already converted to VoIP or are in the planning stages of their conversion project.
? Corporate telephone company feeder line costs are usually reduced by at least $5,000, and up to $30,000 or more, depending on the size of the company.
? Audio conferencing costs are cut from between eight and fifteen cents per minute to only one or two cents per minute over VoIP.
? VoIP video conferencing ranges between 25 cents to a dollar per minute.
? Existing phone numbers can be ported to any provider, and VoIP users can also choose numbers in any area code, regardless of the area code in which they reside.

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