Are you creating a great customer experience?
Are you making a great impression with your customers?
Come to October's First Friday Breakfast and learn the importance and benefits of providing a great customer experience in your organization.
The speaker will be Wendi Pomerance Brick, president and CEO of Customer Service Advantage, Inc.
The First Friday Breakfast will be held from 7-9 a.m. on Oct. 4 at the Omni Resort La Costa Resort and Spa, 2100 Costa Del Mar Road in Carlsbad.
Brick's 20-year public sector career started with the County of San Diego and continued with the City of San Diego. For the past 15 years she has been developing and implementing customer service improvement programs for government agencies. Among her accomplishments, she has provided staff and management training, conducted surveys and implemented reward and recognition programs.
In 2003 she decided to launch her own business, and it became her full-time pursuit in 2009.
CSA's mission is to improve the quality of life of its customers, and the customers of its customers, by providing an innovative reliable customer-focused project and process improvement.
First Friday Breakfast is the Chamber's premiere networking and business promotional event, and one of the most regularly attended monthly programs.
The cost is $32 for Chamber members who register before Sept. 27. Afterward, the preregistration cost is $55 and $60 at the door.
Prospective members must contact the Chamber at 760-931-8400 to rsvp.
Tabletop exhibits or Soapbox presentations are available to promote your business for $75 each, which includes one breakfast, and must be reserved in advance by calling Kathy Steffen at 760-931-8400 or [email protected].
Are you making a great impression with your customers?
Come to October's First Friday Breakfast and learn the importance and benefits of providing a great customer experience in your organization.
The speaker will be Wendi Pomerance Brick, president and CEO of Customer Service Advantage, Inc.
The First Friday Breakfast will be held from 7-9 a.m. on Oct. 4 at the Omni Resort La Costa Resort and Spa, 2100 Costa Del Mar Road in Carlsbad.
Brick's 20-year public sector career started with the County of San Diego and continued with the City of San Diego. For the past 15 years she has been developing and implementing customer service improvement programs for government agencies. Among her accomplishments, she has provided staff and management training, conducted surveys and implemented reward and recognition programs.
In 2003 she decided to launch her own business, and it became her full-time pursuit in 2009.
CSA's mission is to improve the quality of life of its customers, and the customers of its customers, by providing an innovative reliable customer-focused project and process improvement.
First Friday Breakfast is the Chamber's premiere networking and business promotional event, and one of the most regularly attended monthly programs.
The cost is $32 for Chamber members who register before Sept. 27. Afterward, the preregistration cost is $55 and $60 at the door.
Prospective members must contact the Chamber at 760-931-8400 to rsvp.
Tabletop exhibits or Soapbox presentations are available to promote your business for $75 each, which includes one breakfast, and must be reserved in advance by calling Kathy Steffen at 760-931-8400 or [email protected].