TripAdvisor has honored 10 resorts managed by Grand Pacific Resort Management (GPRM) including the Carlsbad Inn Beach Resort and Carlsbad Seapointe Resort Certificates of Excellence to recognize their service.
To receive the awards, properties must consistently receive four and five stars (indicating a high level of satisfaction with the resort, with five being the highest) by customers who have experienced the resort and express their opinions and ratings on TripAdvisor's website.
"We are extremely proud that our vibrant and consistent service culture has prevailed in showcasing our passion for excellence to our guests," said Nigel Lobo, COO of GPRM.
“This recognition endorses the guest-centric experiences our associates take pride in delivering while creating memorable vacations for our timeshare owners and as well as those who visit our resorts as exchangers or as traditional transient guests,” added Lobo.
Comments praising GPRM resorts were enthusiastic on the popular travel website.
A sample of them include: Carlsbad Seapointe Resort: "The best place to be when the sun goes down over the Pacific Ocean.” Carlsbad Inn: "a fantastic resort to vacation.”
Now in its third year, the award celebrates hospitality excellence and is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor.
Winners of the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.
According to TripAdvisor, only the top 10 percent receive the prestigious award.
To receive the awards, properties must consistently receive four and five stars (indicating a high level of satisfaction with the resort, with five being the highest) by customers who have experienced the resort and express their opinions and ratings on TripAdvisor's website.
"We are extremely proud that our vibrant and consistent service culture has prevailed in showcasing our passion for excellence to our guests," said Nigel Lobo, COO of GPRM.
“This recognition endorses the guest-centric experiences our associates take pride in delivering while creating memorable vacations for our timeshare owners and as well as those who visit our resorts as exchangers or as traditional transient guests,” added Lobo.
Comments praising GPRM resorts were enthusiastic on the popular travel website.
A sample of them include: Carlsbad Seapointe Resort: "The best place to be when the sun goes down over the Pacific Ocean.” Carlsbad Inn: "a fantastic resort to vacation.”
Now in its third year, the award celebrates hospitality excellence and is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor.
Winners of the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.
According to TripAdvisor, only the top 10 percent receive the prestigious award.