Last December, Guaranty Bank spun off from its parent company, Temple Inland, and became an independent, publicly-traded company.
Temple Inland provided Guaranty with the history and resources to build a solid foundation for success. As Guaranty looks ahead, its primary objective is to continue to grow sustainable relationships through extraordinary services to clients and the community, and that's just what the Carlsbad banking center is doing.
“At Guaranty Bank, we are committed to the communities where we live and work and we are excited to be a part of the Carlsbad community,” said Natalie Renner, manager of the Carlsbad banking center. “We strive to build long-term relationships and are dedicated to serving our clients' financial needs.”
It is Guaranty's objective everyday to provide new and existing clients with exceptional and personalized service. The bank's business finance programs make funds available for companies of all sizes and are organized to provide unique products and services designed specifically for each customer.
Guaranty also provides the highest level of personalized customer service for each client. In fact, Guaranty was recently ranked as the bank with the highest customer satisfaction rating among the largest retail banks, according to a survey conducted by the American Customer Satisfaction Index.
“Exceptional customer service sets us apart from the competition; it's our guarantee to our customers and something we take extremely serious,” Renner said.
The bank's employees are community oriented and are supporters of United Way, the Carlsbad Chamber of Commerce and the chamber's Ambassador Committee. The bank also is a sponsor of the three-day, 50-mile Challenge Walk MS from Carlsbad to San Diego.
In addition to Guaranty's extensive community involvement and superb customer service, the company also strives to provide extraordinary financial services to its clients. As a result, the bank has introduced a new checking account that will save consumers money.
Guaranty Checking is an innovative checking account that provides access to every ATM worldwide without any fees. It requires no minimum balance, rewards check card purchases, pays interest and provides free identity theft insurance for the primary account holder.
The bank conducted focus groups and discovered consumers are unhappy paying fees to access their own money. In an age where the cost of living continues to soar, Guaranty is giving money back to consumers.
“We created a product for consumers that puts money back into their wallets and eases the burden of inflation and the rising cost of food and fuel,” Renner said.
Guaranty Checking was not only designed to save consumers money, but also to provide convenient and accessible banking. While most banks offer some sort of free checking product, there are numerous stipulations attached, such as balance requirements, mail-in rebate requirements and ATM rebate restrictions.
Guaranty Checking has no requirements other than a $1 opening balance. With Guaranty Checking, consumers no longer need to drive around in circles looking for their bank's ATM.
Guaranty Bank provides consumer and business banking services through a network of more than 150 banking centers in Texas and California, as well as financing to middle market companies, independent energy producers and the real estate industry. The company has more than $16 billion in assets.
It is a subsidiary of Guaranty Financial Group Inc., which is one of the 50 largest publicly-traded financial institution holding companies based in the United States; ranked by asset size. Guaranty Bank also operates an insurance agency, Guaranty Insurance Services, Inc.
Guaranty Bank
3231 Camino De Las Coches, Ste. 110, Carlsbad
(760) 944-5300
www.guarantygroup.com
Temple Inland provided Guaranty with the history and resources to build a solid foundation for success. As Guaranty looks ahead, its primary objective is to continue to grow sustainable relationships through extraordinary services to clients and the community, and that's just what the Carlsbad banking center is doing.
“At Guaranty Bank, we are committed to the communities where we live and work and we are excited to be a part of the Carlsbad community,” said Natalie Renner, manager of the Carlsbad banking center. “We strive to build long-term relationships and are dedicated to serving our clients' financial needs.”
It is Guaranty's objective everyday to provide new and existing clients with exceptional and personalized service. The bank's business finance programs make funds available for companies of all sizes and are organized to provide unique products and services designed specifically for each customer.
Guaranty also provides the highest level of personalized customer service for each client. In fact, Guaranty was recently ranked as the bank with the highest customer satisfaction rating among the largest retail banks, according to a survey conducted by the American Customer Satisfaction Index.
“Exceptional customer service sets us apart from the competition; it's our guarantee to our customers and something we take extremely serious,” Renner said.
The bank's employees are community oriented and are supporters of United Way, the Carlsbad Chamber of Commerce and the chamber's Ambassador Committee. The bank also is a sponsor of the three-day, 50-mile Challenge Walk MS from Carlsbad to San Diego.
In addition to Guaranty's extensive community involvement and superb customer service, the company also strives to provide extraordinary financial services to its clients. As a result, the bank has introduced a new checking account that will save consumers money.
Guaranty Checking is an innovative checking account that provides access to every ATM worldwide without any fees. It requires no minimum balance, rewards check card purchases, pays interest and provides free identity theft insurance for the primary account holder.
The bank conducted focus groups and discovered consumers are unhappy paying fees to access their own money. In an age where the cost of living continues to soar, Guaranty is giving money back to consumers.
“We created a product for consumers that puts money back into their wallets and eases the burden of inflation and the rising cost of food and fuel,” Renner said.
Guaranty Checking was not only designed to save consumers money, but also to provide convenient and accessible banking. While most banks offer some sort of free checking product, there are numerous stipulations attached, such as balance requirements, mail-in rebate requirements and ATM rebate restrictions.
Guaranty Checking has no requirements other than a $1 opening balance. With Guaranty Checking, consumers no longer need to drive around in circles looking for their bank's ATM.
Guaranty Bank provides consumer and business banking services through a network of more than 150 banking centers in Texas and California, as well as financing to middle market companies, independent energy producers and the real estate industry. The company has more than $16 billion in assets.
It is a subsidiary of Guaranty Financial Group Inc., which is one of the 50 largest publicly-traded financial institution holding companies based in the United States; ranked by asset size. Guaranty Bank also operates an insurance agency, Guaranty Insurance Services, Inc.
Guaranty Bank
3231 Camino De Las Coches, Ste. 110, Carlsbad
(760) 944-5300
www.guarantygroup.com