Dr. Patricia L. Prado-Olmos
Dr. Patricia L. Prado-Olmos

Vice President of Community Engagement
California State University San Marcos 

Cal State San Marcos is doing its part to help bridge the digital divide that has been exacerbated by the coronavirus pandemic. CSUSM is one of eight campuses participating in a California State University initiative called CSUCCESS (California State University Connectivity Contributing to Equity and Student Success) that aims to enhance student achievement and create more equitable opportunities for the CSU community by providing industry-leading technology.

Under the program, all CSUSM first-year and transfer students are eligible for a new iPad bundle, which includes a 64-gigabyte iPad Air, an Apple Smart Keyboard Folio and an Apple Pencil, as well as technology support from Instructional and Information Technology Services (IITS).

Students do not own the devices but can use them for the duration of their undergraduate education at CSUSM. The iPads are managed by CSUSM, which preloaded them with certain campus applications, but the university is not monitoring students’ dayto-day activities on them.

Almost 1,900 students have registered for an iPad bundle.

Cal State San Marcos President Ellen Neufeldt hands out an iPad bundle during a campus distribution event in late August. Photo by Andrew Reed

CSUCCESS represents the latest response by the CSU to the challenges of the pandemic, during which students have pointed to a lack of access to a computer or mobile device as an obstacle in the way of their achievement. Over the last year, for example, CSUSM has loaned 669 laptops, 191 mobile hotspots and 176 other pieces of equipment to students.

“The shift to virtual learning really highlighted the vast inequalities in home technology and connectivity,” said Kevin Morningstar, dean of IITS and CSUSM’s chief information officer. “While CSUSM continues to loan out equipment to any student who doesn’t have a device, the CSUCCESS program really builds beyond that, by ensuring that every incoming student has the opportunity to receive a high-quality and reliable personal computing device to support their academic achievement.”

The program is focused on new students, who need more support as they begin their college careers, particularly in light of the ongoing COVID-19 challenges. Future phases of CSUCCESS, however, could include returning students.

Dawn Formo, dean of the Office of Undergraduate Studies, said she has convened a group that is studying the value of the CSUCCESS initiative as it pertains to new students’ academic progress. She said the group is supporting faculty of first-year students with pedagogical support for including iPads in their course design, which includes providing participating faculty with iPads as well.

“We are committed to finding meaningful ways to use the iPads to close equity gaps by helping students understand iPad tools that can help them thrive and deepen their learning experience,” Formo said.

Funding for CSUCCESS, which could serve up to 35,000 students across California, comes from federal Higher Education Emergency Relief Fund resources.

The other seven CSU campuses participating in the initiative are Bakersfield, Channel Islands, Fresno, Humboldt, Los Angeles, Maritime Academy and Northridge.

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